Services at a Glance

  • Website Design
  • User Interface Design 
  • Intranet Planning & Design
  • Information Architecture Reviews
  • User Experience Planning
  • Mobile App Planning & Design
  • Logo & Branding Design
  • Social Media Management
  • Project Management

The Creative Process

Every business is different, and so every new project should be approached with no preconceptions. Whether you're starting an entire company from scratch, or building on existing marketing material it can be hard to know exactly what deliverables to ask for. Sitesmiths don't expect you to know what you need, that's what creatives are here for! Each project begins with a catch up for a background chat and an informal discussion to help give you some ideas and clarity about your options. Below is a few examples of the work that you could expect from Sitesmiths. If you have any questions please

Information Architecture

Information Architecture is the process of consolidating and simplifying all of the content on your new website/software. It's about workshopping through content ideas and creating clear and concise pathways to your information so that it makes sense to people who haven't seen it before. Setting a clear and simple pathway of information for your customers means that there are less opportunities for them to miss the important information.


EXAMPLE Deliverables

  • Workshops & meetings brought to your place of business 
  • Website content sitemap
  • Hierarchy map
  • Storyboards
  • Content writing

User Experience Design

User Experience Design is entwined with the Information Architecture of a site. You consider all of your target audiences and find out what drives them, and what makes them happy. Once you know what they're looking for we can lead them on user journeys that take them through your content in a logical order, whilst at the same time making them feel that they're completing their own goals. It's about working out where to place elements so that people can find them, knowing where people will look, how they will use them, and overall how to make the online experience interesting and engaging. 



  • Workshops & meetings brought to your place of business
  • Competitor audits
  • Wireframe of basic website elements
  • Basic concept designs
  • User personas and stories
  • Existing metrics/analytics analysis

Design is not just what it looks like and feels like. Design is how it works.
— Steve Jobs

Website and User Interface Design

User Interface Design is when a designer takes everything that they've learnt through the IA & UX processes above and crafts a visual design that will make sure that your customers want to interact with your website or software. It's about using visual techniques to lead customers through your website in the way that you need them to to complete the goals and tasks that you set out above. 


EXAMPLE Deliverables

  • Beautifully created website, intranet and software designs
  • Design revisions, iterations and change requests
  • Final full resolution designs
  • Digital style guides

Web Development

By teaming up with local developers, websites are hand coded to perfection. No templates are used so your website will belong to you, and only you. The developers build the website to match the designs pixel by pixel, so whatever you sign off during the design process is what you'll see at project completion. 



  • Hand holding through the domain and hosting setup process
  • Hand coded website build
  • Staged temporary site for checking
  • Final upload of website for public to see

After a website has been lovingly crafted and perfected, it goes online and then your new online business has begun. Like all businesses it's then time to start promoting your website across as many relevant sectors as possible. Sitesmiths prefer to stick with clients throughout their online business presence. 

  • Social Media Design & Strategy
    • Setup and Design
    • Content production & Daily Management
    • Advertising
    • Training and Strategy Guides
  • Email Marketing
    • Setup and Management
    • Design
    • Reporting & Analysis

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